Need to send money quickly without using your bank’s app or visiting the branch? You can transfer funds directly from an ATM. This method is a reliable backup for millions of Nigerians when internet banking fails or for those who prefer physical banking channels.
This expert guide provides a clear, step-by-step process on how to transfer money from ATM to another account across all major Nigerian banks. We cover GTBank, Zenith, Access Bank, UBA, and others, with crucial security tips.
Requirements / What You Need
Before you approach any ATM in Nigeria to make a transfer, ensure you have the following items and information ready. Being prepared saves you time and prevents errors, especially at crowded ATM points.
- Your Physical ATM Card: The card must be active and not blocked. Ensure you know your 4-digit PIN. If you’ve forgotten it, visit your bank branch for a reset; this cannot be done at the ATM.
- Recipient’s Account Details: You need the 10-digit NUBAN account number and the recipient’s bank name. Double-check these digits; a mistake sends your money to the wrong person and recovery is difficult.
- Knowledge of Transfer Charges: Intra-bank transfers (same bank) are often free or cost around ₦10. Inter-bank transfers typically cost ₦50 – ₦100, deducted from your account. Have a mental note of your balance to avoid insufficient funds.
- A Functional ATM: Preferably use your bank’s ATM or a verified ATM gallery to avoid extra charges and ensure the “Transfer” service is available. Older ATMs might not have this feature.
You do not need your phone or internet data, making this method perfect during network issues or if you don’t use mobile banking. However, having your phone is wise to receive transaction alerts for confirmation.
Step-by-Step Process
Follow these universal steps to transfer money from any Nigerian bank ATM. While menu wording may vary slightly between GTBank, Zenith, Access, UBA, and others, the core process remains the same.
Step 1: Insert Your Card and Enter PIN: Approach a well-lit, secure ATM. Insert your card with the chip facing up or as indicated. Carefully enter your 4-digit PIN on the keypad, shielding it with your hand. If the ATM swallows your card, contact your bank immediately.
Step 2: Select “Transfer” or “Funds Transfer”: After your PIN is accepted, the main menu appears. Look for options like “Transfer,” “Funds Transfer,” “Airtime/Transfer,” or “Quick Transfer.” Do not select “Withdrawal” or “QuickTeller” for bill payments, as these are different services.
Step 3: Choose Transfer Type: The ATM will ask for the type of transfer. Select “To Another Bank” (Inter-bank) if sending to a different bank (e.g., from GTB to UBA). Select “Within My Bank” (Intra-bank) if sending to an account in the same bank. This step is crucial for correct routing.
Step 4: Enter Recipient Details: You will be prompted to enter the 10-digit NUBAN account number. Type it slowly and confirm it twice. Next, select the recipient’s bank name from the on-screen list. For intra-bank transfers, you may only need the account number.
Step 5: Enter Amount and Confirm: Input the amount you wish to send. The screen will display the transfer charge (e.g., ₦50 for inter-bank). Check that the total debit (amount + charge) is correct. You will then see a summary screen showing the recipient’s bank, account number, and amount. Review every detail meticulously.
Step 6: Authorize and Collect Receipt: If all details are correct, press “Yes” or “Confirm” to authorize the transaction. The ATM will process it. This may take a moment, especially for inter-bank transfers due to NIBSS processing. Always wait for the “Transaction Successful” message. Collect your printed receipt and card. The receipt is your proof of payment.
Alternative Methods
While ATM transfers are convenient, several other official channels exist for sending money in Nigeria. The best choice depends on your location, urgency, and access to technology.
For immediate transfers with a smartphone, mobile banking apps (like GTWorld, Zenith Mobile, or Access More) and USSD codes (e.g., *737#, *966#, *919#) are superior. They allow transfers 24/7 from anywhere, often with higher limits, and are ideal for avoiding ATM queues in busy areas like Lagos or Abuja.
For larger, less urgent transactions or complex issues, visiting a bank branch is best. A teller can process transfers exceeding daily ATM limits and provide instant stamped confirmation, which may be required for official purposes like school fee payments or business documentation.
For those without a bank account, licensed agent networks (like Paga agents or bank-approved kiosks) and money transfer operators (Western Union, MoneyGram) are key alternatives. These are widely available in local markets and rural areas, allowing cash-to-account transfers using just a recipient’s name and phone number.
Common Problems and Solutions
Even with careful steps, you might encounter issues during an ATM transfer. Here are common Nigerian-specific problems and how to resolve them.
Problem: “Transaction Failed” but Amount Debited
This is often due to network glitches with NIBSS or your bank’s server, especially during peak periods like month-ends or public holidays. The ATM shows failure, but your account is debited.
Solution: Do not retry the transaction immediately. First, check your balance via USSD or wait for an SMS alert. The money will typically be automatically reversed into your account within 24-72 hours. If not, visit your bank branch with your ATM receipt to file a dispute. Reversals are mandated by the Central Bank of Nigeria (CBN).
Problem: Entered Wrong Account Number or Bank
Mistyping a single digit sends money to a stranger. This error is common when transferring under pressure at a crowded ATM point.
Solution: Act instantly. If you realize the mistake before final confirmation, cancel the transaction. If already completed, immediately go to your bank branch with the transaction receipt. The bank can attempt to retrieve the funds from the recipient’s account, but success is not guaranteed and requires the recipient’s cooperation. This underscores the critical need to double-check details.
Problem: ATM Card Swallowed or “Temporarily Blocked”
ATMs may retain your card after multiple incorrect PIN entries (usually 3 attempts) or due to a system error.
Solution: Do not leave the ATM. Use the ATM’s help phone or immediately call your bank’s customer service line. You must visit the bank branch that owns the ATM the next working day with a valid ID (National ID, Driver’s License, International Passport) to retrieve it. You cannot get it back from the security guard.
Problem: “Daily Limit Exceeded”
Banks set daily transfer limits for security (e.g., ₦500,000 for some tiers). Trying to send more than this via ATM will be blocked.
Solution: Check your account’s daily transfer limit via your mobile app or by contacting your bank. For larger amounts, split the transfer across days, use your bank’s mobile app which may have a higher limit, or visit the branch to perform a one-time large transfer after proper identification.
Fees, Costs and Timeline
Understanding the official charges and timing for ATM transfers helps you plan and avoid unnecessary costs. The fees are regulated but vary by bank and transfer type.
For intra-bank transfers (to an account in the same bank), most banks like UBA and First Bank charge between ₦0 to ₦10 per transaction. For inter-bank transfers (to another bank), the standard charge is ₦50 for transfers below ₦5,000 and ₦100 for amounts above ₦5,000, as per the Central Bank of Nigeria (CBN) guidelines. These fees are automatically deducted from your account balance.
Be wary of unofficial charges. Some ATM attendants or cyber café agents may offer to “help” and demand extra cash for the service. Always perform the transaction yourself; the only fee is the one displayed on the ATM screen before confirmation.
Regarding timeline, intra-bank transfers are typically instant. Inter-bank transfers are also mostly instant but can be delayed by up to 24 hours during network issues or on weekends. Funds are rarely lost and will eventually reflect.
Warnings and Scams to Avoid
Staying vigilant protects your funds. Be aware of these common scams targeting Nigerians during ATM transactions.
- Fake “Helpful” Agents: Individuals loitering at ATMs may offer to help you bypass a “problem” or get a “faster transfer.” They often use card skimmers or watch your PIN to steal your details. Politely decline any assistance and shield the keypad.
- Phishing Messages & Fake Alerts: Scammers send SMS or WhatsApp messages pretending to be your bank (e.g., “Your account is blocked, click link to reactivate”). These links lead to fake portals that harvest your login details. Your bank will never ask for your PIN or full card details via SMS, call, or email.
- “Error Reversal” Scams: After you complete a transfer, a fraudster may call, claiming to be from the bank’s “Security Department” to reverse an “erroneous transaction.” They will ask for the OTP sent to your phone. Never disclose any OTP or token code. Genuine bank staff never ask for this.
- Tampered ATM Keypads or Card Slots: Inspect the ATM before use. If the card slot looks bulky or the keypad feels loose, it may have a skimming device installed. Report it to the bank and use a different machine.
Acceptance, Use and Next Steps
ATM transfers are a universally accepted payment method across Nigeria. They are recognized for personal transactions (like sending money to family), business payments (to suppliers), and even for some official payments like school fees or application fees where the institution provides an account number. The transaction receipt serves as valid proof of payment.
However, understand its limitations. It is not suitable for international transfers or for paying bills that require a specific reference code on platforms like Remita or PayAttitude. The daily transfer limits also restrict large, one-off payments.
Your logical next step is to set up and master mobile banking for greater convenience. Download your bank’s official app from the Google Play Store or Apple App Store and learn to use USSD codes (*737#, *966#, etc.). These methods offer higher limits, transaction history, and the ability to perform transfers, buy airtime, and pay bills from anywhere, reducing your reliance on physical ATMs and their associated risks.
Frequently Asked Questions
Can I transfer money from an ATM without my card?
No, you cannot. The physical ATM card is mandatory to initiate any transaction, including transfers, at an Automated Teller Machine. The card is required for authentication. For cardless transactions, you must use your bank’s mobile app or USSD code, which use your phone and PIN for verification instead.
How long does an ATM transfer take to reflect in Nigeria?
Transfers to accounts in the same bank (intra-bank) are typically instant. Transfers to other banks (inter-bank) are also mostly instant but can sometimes take a few minutes up to 24 hours due to network delays, especially on weekends or public holidays. If it takes longer, contact your bank with your transaction receipt.
What is the maximum amount I can transfer from an ATM?
The daily transfer limit varies by bank and your account type. Commonly, it ranges from ₦100,000 to ₦1,000,000 per day. You must check your specific limit via your mobile banking app, USSD code, or by contacting your bank’s customer service. The ATM will decline any transaction exceeding your set limit.
Can I transfer from a GTBank ATM to a Zenith account?
Yes, absolutely. This is an inter-bank transfer. Simply select “To Another Bank” at the ATM menu, enter the correct 10-digit Zenith account number, and select “Zenith Bank” from the list of banks. A standard inter-bank charge (₦50 or ₦100) will apply as displayed on the screen.
What should I do if the ATM eats my card during a transfer?
Do not panic or leave. Immediately call your bank’s customer service number, which is usually displayed on the ATM screen or lobby. You will need to visit the bank branch that owns that ATM the next working day with a valid government-issued ID (like your National ID or Driver’s License) to retrieve your card.
Are ATM transfers safe from fraud?
ATM transfers are generally secure when you take precautions. Key safety rules: shield your PIN always, inspect the machine for skimming devices, never accept help from strangers, and always collect your receipt. The greatest risk is human error, like entering a wrong account number, or falling for phishing scams after the transaction.
Can I use any bank’s ATM to transfer money?
Yes, you can use most ATMs from any bank to perform a transfer from your account. However, using your own bank’s ATM is often advised to avoid potential extra charges from the ATM owner (a “surcharge”) and to ensure the transfer service is available, as some older third-party ATMs may only offer cash withdrawal.
Disclaimer
This guide is for informational purposes only and reflects general banking procedures in Nigeria. Banking policies, charges, and processes are subject to change by individual financial institutions and the Central Bank of Nigeria (CBN). For the most accurate, personalized information regarding your account limits, fees, or specific transaction issues, please contact your bank directly or visit an official branch. Always rely on official communication from your financial institution.